Privacy Policy

1. OUR VIEW OF PERSONAL INFORMATION PROTECTION

The protection of your personal information is of great importance to Toray International, Inc. (“we”, “us” or “our”). This privacy policy (the “Privacy Policy”) therefore intends to inform you about how we collects, uses, and shares your personal information.
We handle this personal information in accordance with applicable laws, regulations, and guidelines on the protection of personal information, and in accordance with generally accepted norms and rules regarding the same.
You are not required by laws and regulations to provide your personal information to us. However, please note that if you elect not to provide your personal information to us, we may not be able to provide you with our services. Please be aware that, where we handle your personal information based on your consent, you are entitled to withdraw your consent at any time, although such withdrawal will not affect the lawfulness of our handling of your personal information based on your consent before the withdrawal.

2. TYPES AND PURPOSE OF OUR USE OF YOUR PERSONAL INFORMATION

We shall use personal information of the below persons to the extent necessary to fulfill the following purposes:

  1. (1) Personal information of business partners (in the case of corporate clients, their officers and employees)
    Types of Information:
    Name, e-mail address, employer and division, home or work address, telephone and fax number, Date of birth, and bank account information

    Purpose of Use:
    •   Execution of transactions (including those necessary for order placement, shipment, building, deposits, and payments), and other measures related to agreements with us, communications, meetings and consultations with us, and management of claims and obligations; and
    •   Notifications and reports to government agencies and organizations, etc.
  2. (2) Personal information of recruitment applications
    Types of Information:
    Name, email address, employer and division, home, school, or work address, telephone and fax number, date of birth, job history, picture, and information included in the resume

    Purpose of Use:
    For contacting and providing information to applicants for employment activities and other measures necessary for recruitment
  3. (3) Information on users of our website, and customers
    Types of Information:
    Access date and time, time spent on website, customers’ operating system, transmitted data quantity, type of access, IP address, domain name, browser information (including version and language setting), name, email address, message content, employer and division, address or work address, telephone number, date and time message is sent.
    ※When a customer accesses Toray’s website using his/her own device, our servers automatically collect certain information generated by browser of device (so-called server log files). The information collected is analyzed in a manner that will not identify the individual.

    Purpose of Use:
    •   Provision of services on the website;
    •   Ensuring technical operations;
    •   Investigating and eliminating website malfunctions;
    •   The provision of goods or services, and the provision, investigation and consideration of information pertaining to goods or services;
    •   Transmission of our advertising messages, and targeted advertising using Google, etc.;
    •   Analysis of attributes and behavioral history, etc. obtained by us to understand customers’ interests, performances, etc., and the provision of information and marketing communication based on such analysis.
    •   Responding to customer inquiries; and
    •   Providing our products and services to customers in a safe manner, detecting users who are in violation of the Terms of Use and responding to such violations, investigating, detecting, preventing, and responding to fraud, unauthorized access, and other illegal activities that abuse our services
    ※Our website uses cookies. Please refer to our separate cookie policy for more information

3. THE RETENTION PERIOD OF YOUR PERSONAL INFORMATION

We will manage your personal information only for the period necessary to comply with our relevant legal obligations and to conduct our proper business operations.

4. HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information with our affiliated companies listed below, within the scope of the purposes for such joint utilization stipulated below.

Personal information that may be jointly shared:

Types of personal information listed in “2. Types and Purpose of Our Use of Your Personal Information” above.

Companies that your personal information may be shared with:

We will share your personal information mainly our affiliated companies listed in the URL link below:
https://www.toray-intl.com/network/index.html

Purposes of sharing your personal information:

Purpose of use listed in “2. Types and Purpose of Our Use of Your Personal Information” above.

Name or appellation of the entity responsible for maintaining the shared personal information:

Toray International,Inc. (Please refer to our HP for the address and name of representative.)

5. PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES

We will not provide personal information to third parties without obtaining the advance consent of the customer, etc., except under laws and regulations.

6. SECURITY MEASURES

We will handle and manage the personal information that it possesses securely as follows:

  1. (1) Formulation of basic policy
    We have formulated this privacy policy to ensure appropriate handling of personal information.
  2. (2) Establishment of regulations concerning the handling of personal data
    We have established internal regulations regarding the method in which personal data is handled, persons responsible, and their duties.
  3. (3) Organizational security control measures
    In addition to the designation of persons responsible for the handling of personal data, we clarify the scope of personal data handled by employees and has established a system for reporting to and communicating with the persons responsible on the event that Toray International, Inc become aware of facts of signs of violation of the Act on the Protection of Personal Information or internal regulations.
  4. (4) Human security control measures
    Employees will undergo regular training on the security control of personal information.
  5. (5) Physical security control measures
    We manage the entry and exit of employees and imposes restrictions on the equipment that is allowed to be brought in. In addition, measures are taken to prevent unauthorized persons from viewing personal data.
  6. (6) Technical security control measures
    Access is controlled to limit the scope of personal information databases, etc. handled by persons in charge. Measures are also in place to protect the information systems that handle personal data from unauthorized external access or unauthorized software.
    ※Our websites are cryptographically secured using Secure Socket Layer-encryption (SSL). This ensures a safe and secure data transfer between the browser and the server, so if your browser is not compatible with SSL-encryption technology, please download the latest compatible browser. If the address starts with “https://”, it indicates that a website is using the SSL-encryption technology.
  7. (7) Understanding the external environment
    When handling personal data in foreign countries, we executes security control measures based on the understanding of the systems for the protection of personal information in foreign countries within which personal data is stored.

7. NOTIFICATION OF INFRINGEMENT OF PERSONAL INFORMATION

In the event that personal information of customers, etc. is accidentally of unlawfully destroyed, lost, altered, or subjected to unauthorized disclosure or access, transmitted to outside parties, stored in records, or otherwise handled in such a way that a breach of security occurs, mechanisms and internal rules are in place to identify and promptly investigate such incidents. If an investigation reveals a breach, etc., We will take the necessary actions, such as reporting to the supervisory authority and contacting possible affected persons in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.

8. CUSTOMERS REQUESTS RELATED TO PERSONAL INFORMATION

With respect to your personal information collected by us, you may request the following items to the extent permitted under applicable laws and regulations. If you wish to request any of the following items, please contact the contact persons in Section 12 of this Privacy Policy. We will consider your request based on applicable laws and regulations and will respond appropriately.

  1. Access to your personal information: You have the right to obtain from us a confirmation as to whether or not your personal information is being handled, and, where that is the case, you can request a disclosure of the personal information and certain related information such as the purpose of the handling and the categories of personal information in question.
  2. Correction and deletion of your personal information: If you are of the view that the personal information about you is not accurate, you can make a request to us for the correction, addition, or deletion of the personal information.
  3. Suspension of use and erasure of your personal information: When we illegally handles your personal information, you can request us to suspend our use of the personal information, to erase your personal information or to stop the provision of your personal information to third parties.
  4. Petition to supervisory authorities: When we do not act in good faith, you can file a complaint against us with the relevant supervisory authorities.

9. PERSONAL INFORMATION OF CHILDREN

As a rule, we do not knowingly collect and handle information on children in connection with our business operations. However, if we become aware that we have collected and handled information from a child, we will respond appropriately in accordance with applicable laws and regulations.

10. LINKS TO OTHER WEBSITES AND THIRD-PARTY SERVICES

We may provide hypertext links from our group’s websites to third-party websites or Internet sources, as shown below for illustration purpose. Since we have not examined the privacy policies of third parties and specific content at each link, we cannot be held liable for the content. Please read carefully the respective privacy policies to find out how they collect and handle your personal information.

Google Maps (an example)
On certain individual webpages of our Websites, we use the Google Maps API provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This service lets us show you where our offices are located for your easy access.

When Google Maps is embedded in a webpage, your IP address is transmitted directly to Google as soon as you visit the webpage, and a cookie is stored. You can obtain information about, and opt out of, data handling by Google anytime at: https://policies.google.com/privacy?hl=en&gl=de .

If you do not agree to have your data transmitted to Google when using Google Maps in the future, you also have the option to disable the Google Maps web service completely by turning off JavaScript on your browser. This will fully disable the display of Google Maps on the websites.

11. UPDATES TO THE PRIVACY POLICY

We shall observe all applicable laws, regulations, guidelines and any other standards related to our handling of personal information, and shall periodically review and improve this Privacy Policy. Any changes to the Privacy Policy will become effective upon the posting of the revised Privacy Policy on the Websites.

12. CONTACT

If you have any questions regarding personal information handled by us, please contact our personal information protection staff through the inquiry form below.

Contact